|Network US is a real success story
in what has recently become an industry that has been
plagued by a dramatic downturn in business precipitated
in part by the bursting of the Internet bubble. In addition,
the increased competition for market share has forced
most providers of long distance service to reduce rates
to such a level that the margins, in many cases, do not
allow for enough to cover the expenses necessary to stay
in business. While that is true for many, Network US
has managed to remain profitable, and has, in fact, thrived
during this period of uncertainty in the market.
There are a number of reasons for Network US's
success; Network US does not sell its services
through a direct sales force. There are currently in
excess of 350 independent Agents selling Network US
Services nationwide. Without the direct cost associated
with sales personnel, Network US is able to pass
some of that savings on to its customers. In addition,
Network US does not advertise, the growth of the
company is attributed to the Agents and word of mouth.
Again, this savings is passed on to the end-user.
According to Brian Sledz, President of Network US,
"the only way to stay in business, profitably,
in today's telecommunications environment, is to closely
manage the expenses related to getting your product
in front of customers. That includes not just employee
expenses, it also means controlling your office expenses,
billing expense and other business related expenses.
You don't need that glass palace for office space, what
you need is a functional area where you can effectively
provide the highest level of service to your customers.
What it really comes down to is, do you want pretty,
or profitable? You choose."
Mr. Sledz further states, "If we don't take care
of our customers, then someone else will. Network US's
motto is simple: We can't make it easy enough to use